FAQs

We are a leading Vietnamese manufacturer specializing in handmade rattan and bamboo woven handicrafts with many years of experience in producing baskets, trays, furniture, home decor items, and eco-friendly accessories, blending traditional craftsmanship with modern designs.

Yes, all our products are 100% handmade by skilled artisans using natural, sustainable rattan and bamboo materials sourced locally. They are environmentally friendly, biodegradable, and free from harmful chemicals.

Yes, we export to markets worldwide, with products meeting international quality standards for durability and safety.

Absolutely, we offer customization services, including OEM/ODM production, where we can create designs according to your specifications, sizes, colors, and quantities.

We employ experienced artisans, strict quality control processes, and use only high-quality natural materials. Many of our products comply with international certifications for export.

We offer a wide range of customization to suit your needs, including changes in size, shape, weaving patterns, colors (natural, dyed, or stained finishes), and materials (e.g., rattan, bamboo, water hyacinth, seagrass). You can also add special features like handles, liners, lids, or functional adaptations.

Yes, we specialize in both OEM (producing to your exact specifications) and ODM (creating original designs based on your ideas or modifying our existing ones). Many clients use us for private label products, branded handicrafts, and unique collections.

Absolutely! We can incorporate custom logos through engraving, woven tags, or integrated branding elements. Special designs, such as unique patterns or thematic motifs, are also possible with our skilled artisans.

Simply send us your ideas, sketches, photos, or specifications via email or our contact form. We’ll provide a detailed quotation, samples (if needed), and a production timeline. We collaborate closely from concept to final approval.

Yes, all custom orders undergo the same rigorous quality control as our standard products. We use sustainable, natural materials and skilled artisans to ensure durability, eco-friendliness, and compliance with international standards.

Sample delivery time is usually within 2-3 days, depending on your design.

Yes, we offer samples of our handmade products so you can evaluate quality, craftsmanship, and design before placing a full order.

We provide samples from our standard catalog as well as custom prototypes for OEM/ODM projects. These include baskets, trays, furniture pieces, decor items, and more, handmade by our skilled artisans.

We usually deliver within 30 days after the order is placed. For payment, we generally accept T/T and L/C for large amounts. For smaller amounts, PayPal or Western Union is accepted.

We ship by sea freight (most cost-effective for bulk orders), air freight (faster for urgent shipments), or express courier services including DHL, TNT, UPS, EMS, and FedEx.

We typically require a 30% deposit and 70% balance by T/T, Western Union, or PayPal. Other terms can be discussed based on our cooperation.

We maintain strict quality assurance through multiple stages: careful selection of materials, skilled artisan craftsmanship, and thorough inspections at every step of production, from weaving to finishing.

We use only premium, natural rattan, bamboo, water hyacinth, seagrass sourced sustainably from local Vietnamese forests and plantations. Materials are selected for strength, flexibility, and uniformity to ensure long-lasting products.

Yes, each item undergoes rigorous testing for structural integrity, weight-bearing capacity, and finish quality. We check for even weaving, smooth surfaces, and resistance to everyday use to guarantee durability.

Any item failing inspection is reworked or discarded. Only products meeting our high standards are approved for shipment, ensuring you receive flawless handicrafts.

Absolutely, we welcome third-party quality inspections at any production stage, with arrangements made to suit your needs.