Ethical Handicraft Manufacturer (EHM) (“we,” “our,” or “us”) is deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our official website at https://handicraftmanufacturer.com, including any related pages, contact forms, or linked media (collectively, the “Website”).
If you do not agree with the terms of this Privacy Policy, please refrain from using our Website.
Information We Collect
We may collect the following types of information:
Personal Information
Information that can identify you, such as:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Shipping/billing address (when placing an order)
- Any other details you voluntarily provide through contact forms, quote requests, or direct communication.
Non-Personal Information
Data collected automatically, including:
- IP address
- Browser type and language
- Device and operating system
- Pages visited, time spent on the site, and navigation patterns
How We Use Your Information
We use the collected information solely for legitimate business purposes related to our handicraft production and services, including:
- Responding to inquiries, quote requests, and orders
- Processing and fulfilling purchases of bamboo and rattan products
- Improving our website, product offerings, and customer experience
- Sending occasional updates about new collections, sustainable practices, or special offers (only with your consent)
- Complying with legal and regulatory requirements
Cookies and Tracking Technologies
We use a limited number of cookies and similar technologies to:
- Ensure the Website functions properly
- Understand how visitors interact with our site (via Google Analytics)
- Remember your preferences during your visit
You can manage or disable cookies at any time through your browser settings.
Sharing Your Information
We do not sell, rent, or trade your personal information with any third parties for marketing purposes.
Your information may only be shared:
- With trusted service providers who assist us in operating the Website, processing orders, or delivering products (e.g., shipping companies, payment processors)
- With Google Analytics to analyze website performance (you can view Google’s Privacy Policy here: https://policies.google.com/privacy)
- When required by law, authorities, or to protect our legal rights
Data Security
As a family-run handicraft manufacturer, we take data protection seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Your Rights
Depending on your location, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications at any time
- Request information about how your data is processed
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our Website may contain links to external sites (e.g., social media or partner artisans). We are not responsible for the privacy practices of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please feel free to reach out:
Email: [email protected]
We are always happy to assist you.